Transforming Process Excellence through Digitisation, Innovation & Customer-Centricity

To be a successful enterprise in today’s global business environment, process excellence approaches are becoming increasingly pragmatic in addressing the strategic business objectives of organisational effectiveness and revenue enhancement. Beyond the traditional drivers of quality, efficiency and cost reduction, we are seeing an increased focus on speed and agility in the quest to deliver high impact business transformation and value creation.

While the building blocks of lean six sigma and kaizen remain integral in confronting today’s business challenges, industry professionals are gradually shifting towards process innovation, robotic process automation, customer centricity and human-centered design thinking for sustainable growth in this new digital age.

Process Excellence (PEX) Asia Week 2017 will bring you a variety of successful case studies, new ideas and proven methodologies to help you achieve efficient business outcomes and better navigate the future roadmap for Asia’s process excellence landscape.

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Key Conference Themes


Successful Case Studies of Process Innovation & Continuous Improvement Strategies in the New Digital Age


Integrating Customer-Centricity & Design Thinking into Business Operating Models


Taking Business Model & Transactional Processes to the Next Level with Digitisation


Latest PEX Technologies & Trends: Robotic Process Automation (RPA), Augmented Reality, Analytics & Business Intelligence


Change Management: Developing Successful Cross-Functional Teams and Scaling up Innovation Capabilities in your Organisation


PEX 2030: The Future Roadmap for Process Excellence

Why Attend?


The Longest Running PEX Event in Asia


Drive value creation and achieve efficient business outcomes in the new era of digitisation and customer-centricity


Discover how to strategically align people, processes and the latest technology innovation for greater business agility and organisational effectiveness


Ride the next wave of process excellence and change management to attain revenue enhancement and cost benefits

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