Presentations

Customer Centricity Powered by LEAN

Customer Centricity Powered by LEAN

Download the presentation from Erika Toth, Group Head of Business & Continuous Improvement at Thomas Cook Group, to understand more on driving and implementing a lean customer-centric culture for your organisation.

The Next Wave of Business Process Excellence in the Digital Age

The Next Wave of Business Process Excellence in the Digital Age

Do you know how can process excellence effectively support business strategies in your organisation? Download the presentation from Henrik von Scheel, Founding Father of Europe’s Digital Agenda 2020 & Industry 4.0 | Advisory Board Member of Google to know more about this topic.
Leveraging Innovative Technologies in Advancing DHL’s Supply Chain Process Excellence

Leveraging Innovative Technologies in Advancing DHL’s Supply Chain Process Excellence

Mei Yee Pang, Vice President of Innovation, Solutions Delivery & Service Management – Asia Pacific at DHL explores Apply social and technology trends to streamline supply chain processes and DHL’s innovation process in this presentation. Download the presentation to know more.