Pre-Conference Workshops

WORKSHOP A

9:00 AM - 12:00 PM The Key to Operational Excellence Starts with an Exceptional Communication Strategy

Azman Shah Mohamed Noor, Vice President, Head of Operational Excellence, Sime Darby Berhad
· Developing lean communication strategy with a mix of top-down and bottom-up approaches for efficient and effective communication
· Providing structured trainings to change how employees approach issues to drive innovation
· Implementing internal tools and strategies to promote communication flow
· Capitalising quality of performance to ensure consistent performance throughout implementation

About Your Workshop Leader:
Azman is the 2015 American Society for Quality (ASQ) Edwards medallist, and he has been actively carrying out Operational/Business Excellence strategy for more than 18 years. At Sime Darby, he manages and strategises to establish quality culture and improve efficiency with emphasis on Lean Six Sigma (LSS) and Wastes Elimination for business process improvement benefits and operational excellence

Azman Shah Mohamed Noor

Vice President, Head of Operational Excellence
Sime Darby Berhad

WORKSHOP B

1:00 PM - 4:00 PM Digitising Business ProcessesforOperational Excellence

Rosalie van Ruler Thaker, Director, Business Excellence & Transformation, DKSH
· Building a clear roadmap to digitising business processes by prioritising key business areas
· Setting digitisation goals, conducting review and performance evaluation to drive continuous improvement
· Developing in-house capabilities to enable digital transformation – resources, system integration, automation, global standardisation
· Gaining sustainable competitive advantage and inclusive growth from operational excellence
About Your Workshop Leader:
Rosalie is a business transformation and business excellence leader. She is an experienced people and program manager who thrives in complex and international settings where break-through change or growth is needed. At DKSH, Rosalie is responsible for all Business Excellence and Business Transformation activities.

Rosalie van Ruler Thaker

Director, Business Excellence & Transformation
DKSH