15 - 18 April, 2019
Novotel Singapore on Stevens, Singapore

Chor Weng Choo


Director, Group Centre of Operational Excellence
Singtel

Conference Day Two

Monday, May 4th, 2020


12:20 PM Employee Journey Mapping and Intrinsic Process Improvement to Increase Customer Satisfaction and Value

  • Translating employee pain points and performance monitor into process re-engineering
  • Re-designing current employee engagement to set new goals/KPIs
  • Unifying OPEX Challenges across multiple functional teams to align across the employee journey 

Check out the incredible speaker line-up to see who will be joining Chor Weng .

Download The Latest Agenda