24-25 April 2018
Amara Sanctuary Resort Sentosa, Singapore

Dinesh Salduraisam

Manager Process Excellence, APAC RSO
Merck


10:30 AM Service Level Improvements to Enhance Customer Experience

- Connecting the dots from process to customer experience
- Redesigning services and processes to become more customer centric and deliver quality service
- Enabling agile life science business through digitisation


Check out the incredible speaker line-up to see who will be joining Dinesh.

Download The Latest Agenda