24-25 April 2018
Amara Sanctuary Resort Sentosa, Singapore

Norman Pipitone

Head of Lean Programme
Cathay Pacific Airways


9:10 AM Creating a High-Performing, Lean & Value-Added Organisation

- Enhancing productivity through value-focused environment to achieve more with less
- Driving continuous improvement through identifying and removing waste from business
- Providing development programmes to learn and apply lean thinking on real-life projects

8:30 AM Developing Lean Thinking with Cathay Pacific’s Lean Academy

·         Fuelling business transformation with lean innovation
·         Driving continuous improvement through identifying and removing waste from business
·         Structuring development programmes to upskill employees at all levels in pursuit of process excellence  
·         Incorporating insights from Yellow belt, Green belt and Black belt programmes into in-house lean thinking training
 
 
About Your Workshop Leader:
 
Norman is currently the head of lean programmes at Cathay Pacific. He is responsible for defining and driving Cathay Pacific’s group lean strategy focusing on reducing waste across processes, leading continuous improvement projects and culture change initiatives to ensure excellent customer experience.


Check out the incredible speaker line-up to see who will be joining Norman .

Download The Latest Agenda